Services built for fast response and documented clarity.

Key & Anchor Co. handles defined, short on-site visits that protect guest experience and keep operations clean—without turning into open-ended work. Every visit ends with photo proof and a clear status update.

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Verification

When you need the truth on the ground—fast. We confirm an issue or condition and document it clearly so you can decide the next step without guesswork.

Issue verification (photos + notes)

Post-checkout condition verification

Safety quick check (fast)

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Reset

One stabilizer action to keep the stay on track. Not cleaning, not repairs, just a quick, approved intervention that prevents escalation.

Thermostat setting correction

Authorized router/power reset

Supply swap using items already on property

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Guest Assistance

On-site help that protects reviews. We handle simple guest “how-to” problems that are easy in person and painful remotely.

TV input/remote help

Basic device/how-to assistance

Quick on-site clarification (no shopping)

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Emergency Access

Restore entry when access fails. We resolve lockouts and access system failures quickly and document the outcome; then operations return to normal.

Lockbox failure/jam

Smart lock/code failure

Spare key entry

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Ready to book?

Book a service or send a request. We’ll confirm scope before we go on-site.